Frequently Asked Questions

We serve all of Southern California, with a primary focus on San Diego County, Riverside County, the Inland Empire, Orange County, and Los Angeles County. Our home base is in San Marcos, CA, and we regularly serve communities including Escondido, Oceanside, Carlsbad, Encinitas, Vista, Del Mar, La Jolla, Chula Vista, El Cajon, La Mesa, Coronado, Temecula, Murrieta, Irvine, Dana Point, Poway, Rancho Bernardo, National City, and Camp Pendleton.

For long-distance moves, we handle relocations throughout California and beyond.

We operate 7 days a week, Monday through Sunday, from 6:00 AM to 6:00 PM. We understand that moving doesn't always fit a 9-to-5 schedule, so we do our best to accommodate your preferred timing. For early morning or special scheduling needs, give us a call and we'll work something out.

Getting a quote is easy and completely free. You have a few options:

• Call us directly at (619) 602-3000 for a quote in about 2 minutes.
• Fill out the quote form on our homepage or contact page.
• Email us at contactsuttonmovers@gmail.com with details about your move.

We typically respond within a few hours and provide transparent, competitive pricing with no hidden fees.

Yes — Military Discount Available

Absolutely! We proudly offer a military discount to all active-duty service members, veterans, and military families. We're honored to serve those who serve our country, and we regularly handle PCS moves and relocations on and around military bases including Camp Pendleton.

Just let us know your military status when requesting a quote and we'll apply the discount automatically. Thank you for your service!

Full-Service Move (Labor + Truck): We provide the crew and the truck. Our team handles loading, transporting, and unloading your belongings from start to finish. This is the most popular option for customers who want a hands-off experience.

Labor-Only: We provide the muscle — you provide the truck, trailer, or container. Our crew will load, unload, and rearrange furniture and boxes. This is a great option if you've rented your own U-Haul, PODS container, or have a moving truck already.

Both options come with fully insured, professional movers who treat your belongings with care.

Yes! We have two 26-foot moving trucks available for full-service moves. These are large, professional-grade trucks that can handle most residential moves including multi-bedroom homes.

The truck is included as part of our full-service move option. If you prefer labor-only service, you can provide your own truck, trailer, or container and our crew will handle the loading and unloading.

We handle a wide variety of moves across Southern California, including:

• Local Moving — Same-day and scheduled moves within San Diego County and surrounding areas
• Long Distance Moving — In-state and interstate relocations
• Commercial & Office Moving — Business relocations with minimal downtime
• Apartment Moving — Stairs, elevators, tight spaces
• Senior Moving — Patient, respectful moves for seniors
• Piano & Safe Moving — Heavy and delicate items
• Military Base Moving — PCS and on-base relocations
• Junk Removal — Declutter before or after your move
• Furniture Storage — Short and long-term solutions

Yes! We offer full-service packing and unpacking with quality materials. Our team can pack your entire home or just the items you need extra help with — fragile items, kitchenware, artwork, electronics, and more.

We use professional-grade packing materials including moving blankets, shrink wrap, and sturdy boxes to ensure everything arrives safely at your new location.

Fully Insured

Yes, Sutton Movers is fully insured. We carry comprehensive insurance coverage to protect your belongings during every move. This includes general liability insurance, workers' compensation, and commercial auto insurance.

Our insurance gives you peace of mind knowing that your possessions are protected from the moment we arrive until the last box is placed in your new home or office.

A COI (Certificate of Insurance) is an official document issued by our insurance provider that proves we carry active insurance coverage. Many apartment complexes, HOAs, commercial buildings, and property management companies require a COI before allowing movers on the premises.

We provide COIs with 48-hour notice. Simply let us know when you book your move if your building requires one, and we'll have it ready in time. The COI will list your property management company or building as an additional insured or certificate holder as needed.

There's no extra charge for this — it's part of our standard service.

Commercial moves in San Diego typically require movers to meet specific insurance standards set by building management and property owners. Here's what most commercial buildings require:

• General Liability Insurance: Most commercial buildings in San Diego require movers to carry general liability coverage, typically with minimum limits of $1 million per occurrence and $2 million aggregate. This covers property damage and bodily injury that may occur during the move.
• Workers' Compensation Insurance: Required by California law for all employers. This protects our crew in case of on-the-job injuries and also protects you as the client from liability. Building managers will verify this before granting access.
• Commercial Auto Insurance: Covers our moving trucks and vehicles while on the premises. This is especially important for commercial properties with parking structures or loading docks where vehicle-related damage could occur.
• Certificate of Insurance (COI): Commercial buildings in San Diego almost always require a COI naming the property owner or management company as an additional insured. This must typically be submitted 48 to 72 hours before the scheduled move. Some buildings also require the COI to include specific endorsements or coverage amounts.

Sutton Movers meets all of these requirements. We carry full general liability, workers' compensation, and commercial auto insurance. We regularly provide COIs for commercial moves throughout San Diego and can have one prepared with 48-hour notice. If your building has specific insurance requirements, let us know and we'll make sure everything is in order before move day.

Yes! We handle commercial and office relocations of all sizes. Whether you're moving a small office, a retail space, or a larger corporate environment, our team is experienced in minimizing downtime so you can get back to business quickly.

We coordinate with building management, handle furniture disassembly and reassembly, and work around your schedule — including evenings and weekends if needed. We also provide the required COI documentation for commercial properties.

Our pricing is based on several factors to ensure you get a fair, competitive rate:

• Type of service — Full-service (labor + truck) vs. labor-only
• Size of the move — Number of rooms, amount of furniture and boxes
• Distance — Local moves are typically hourly; long-distance moves are quoted by the job
• Special items — Pianos, safes, and other heavy/delicate items may require additional handling
• Access considerations — Stairs, elevators, long carries, narrow hallways
• Timing — Standard vs. peak season or special scheduling needs

We provide transparent quotes with no hidden fees. The price we quote is the price you pay.

We accept a wide variety of payment methods for your convenience:

• Visa
• Mastercard
• American Express
• Discover
• Apple Pay
• Zelle
• Venmo

We make payment easy so you can focus on settling into your new place.

No — all estimates are completely free with no obligation. We believe in transparent pricing and want you to feel confident about your decision before committing. Call us at (619) 602-3000 or fill out our online form to get your free quote today.